About Us

About Us

Lucy Willow was born on 21st February 2004 and from her Lucy Willow Limited was subsequently formed. With a passion for style, individuality and romantic charm, Lucy Willow has continued to grow without ever losing sight of core values and principles of unparalleled level of service and customer satisfaction.

Operating from an Industrial Estate in Standish, Wigan in 2007 Lucy Willow took on a combined retail and warehouse premises whilst maintaining a warehouse facility in a small village in the heart of Gloucestershire.

Steady expansion meant taking on our own delivery vans and drivers in October 2007 and this has contributed significantly to providing a personal and experienced delivery service team that continues to receive positive feedback from our customers.

Strategic alliances with manufacturers, service and retail providers mean this year will again see a period of expansion. As well as a brand new website, that endeavours to make the whole online shopping experience as easy as possible, we have also developed some exclusive ranges of children’s furniture meaning we can look forward to another exciting year ahead.

Our experienced and friendly customer service team will continue to answer your emails and phone calls and ensure that you are kept fully informed of your purchases from order to delivery.

We do hope that you enjoy looking at our product ranges and remember, from the moment you click ‘buy’ to the moment you open your door and say “hi” we want your shopping experience with us to be as pleasurable and as hassle free as possible. Your happiness is our pleasure and we would love for you to shop with us again and recommend us to all your friends.

Happy Shopping.

Louise Thomas

Managing Director